Sales Support Specialist

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Sales Support Specialist for Soft and Hard Goods

Job Summary

The Soft Goods and Hard Goods Sales Support Specialist is the contact between field sales reps, Inventory Data Specialist, Order Processing Specialists and outside vendors.  Provides information on vendors, purchase order status and parts descriptions.

Essential Functions:

  • Essential Functions from the Planning & Procurement Coordinator & Senior Purchasing Agent:
  • Identify sources for materials and equipment, evaluate capabilities and performance of suppliers
  • Performs purchasing functions in conformance with requirements of the prime contract with the supplier as applicable, the Federal Acquisition Regulations (FAR) and its supplements.
  • Issues requests for quotations, evaluates supplier quotations, prepares cost and price analyses
  • Monitors supplier performance, issues change orders and manages supplier relations
  • Manage purchase orders to ensure timely completion, compliance with requirements and appropriateness of invoices and payments.
  • Build productive relationships with other disciplines.
  • Keep corporate management advised of significant materials management issues and potential problems.
  • Identify talent and provide continuous professional development of personnel through mentoring and stretch assignments
  • Manages vendor supply chain delivery performance
  • Maintains a thorough understanding of products across all categories
  • Initiates and maintains effective and professional relationships with existing and new vendors. 
  • Perpetuates a passion for sports
  • Promotes continuous improvement.

Education and Training:

  • High School Degree or equivalent required. 
  • Some college or an Associate’s Degree in Business is preferred.
  • Minimum of 4 years experience in a general office environment required.
  • Strong proficiency with MS Office applications, primarily Word, Excel and Lotus Notes.
  • SAP experience desirable.
  • Prior purchasing and/or vendor relation experience desirable.
  • Prior experience with maintaining database integrity desirable.

Skills and Abilities:

  • Exceptional phone skills.
  • Superior decision making abilities.
  • Excellent interpersonal and communication skills.
  • Excellent time management and organization skills.
  • Strong customer focus.
  • Careful attention to detail and accuracy.
  • Ability to establish and maintain productive and effective interactions with multiple departments.
  • Ability to manage multiple tasks and work independently within deadlines.


Location: North Ridgeville, OH
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