The Cash Receipts/Credit Specialist is responsible for the maintenance of customer accounts relative to processing all cash/check receipts, credit card transactions, credits, allowances and other miscellaneous adjustments to accounts.
Post customer cash receipts.
Follow up with collection analysts, sales reps and customers.
Maintain a monthly cash receipts journal.
Verify credit card and check payments are received daily.
Enter check verification for all private organizational/individual checks received.
Expedite checks to lockbox bank account and perform reconciliation of lockbox receipts.
Apply cash and other credits/debits to invoices.
Initiate customer refund requests, as needed
Process customer credit card transactions send receipts to customers and check status of credit card orders.
Address customer payment inquiries.
Assist in researching and resolving payment discrepancies.
Assist in completion of special projects, as assigned.
Education and Training:
Minimum of 3+ years accounts receivable/cash application experience required.
High School degree or equivalent required.
Associates degree in accounting or equivalent combination of education, training and related experience highly desirable.
Strong proficiency with MS Office applications, primarily Excel.
SAP experience desirable.
Skills and Abilities:
Strong communication and interpersonal skills.
Ability to work courteously and tactfully with customers, sales representatives and employees.
Strong 10 key proficiency required.
Excellent time management, analytical and organizational skills.
Ability to prioritize and manage multiple assignments and work independently within deadlines.
Strong problem-solving and decision-making skills.
Careful attention to detail and accuracy required.